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Email Delivery Methods

The Mailman anti-spam/anti-virus service can deliver e-mail in one of two ways:

1. SMTP Smarthost

Sometimes referred to as 'SMTP forwarding', the mailman can be configured to filter/clean email and then relay it on to your own servers.

This method is commonly used by organisations that have their own internal e-mail infrastructure, using servers such as Microsoft SBS/Exchange.

Email is routed as follows:

  1. Sender sends email
  2. Senders email is recieved by the mailman's email server cluster
  3. Anti-Spam & Anti-Virus filters are performed on the email
  4. Appropriate action is taken on the message (Rejection/Cleaning/Spam tagging)
  5. If the message passes through the filters, it is then relayed on to your internal server
  6. Your internal server performs routing to the correct mailbox

2. Hosted mailbox

This method is commonly used by smaller organisations who do not have the inhouse infrastructure required to manage their own email.

  1. Sender sends email
  2. Senders email is recieved by the mailman's email server cluster
  3. Anti-Spam & Anti-Virus filters are performed on the email
  4. Appropriate action is taken on the message (Rejection/Cleaning/Spam tagging)
  5. If the message passes through the filters, it is then relayed on to our mailbox server
  6. Our server performs routing to the correct mailbox
  7. Client collects e-mail via their local email client (Outlook etc) from the mailbox hosted on our server.

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